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‘It’s never left me. We don’t think of dispatchers as heroes, but that night, Jeff was mine.’: Wife thanks dispatcher’s ‘simple compassion’ during ‘biggest crisis’ as husband was dying

“I told him I needed to call for an ambulance, and again, he said no. I told him we had to. He asked me to give him ‘10 more minutes.’ Finally, I told him he didn’t have to hurt, and I was calling. He looked me straight in the face and said, ‘If you do, I’ll never forgive you.’ He was going to die. And worse yet, he was going to die hating me. Because I called.”

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