dispatcher

‘My name is Jeff. Tell me exactly what happened.’ His voice changed, his tone dripping in comfort. He guided me through the biggest crisis I’ve ever experienced.’: Widow thanks ‘hero’ dispatcher, ‘Kindness is free’

“I told my husband, ‘I can’t do it anymore. I have to call.’ The tumors were everywhere. He looked me straight in the face and said, ‘I will never forgive you.’ I was on the verge of a breakdown. We do not think of dispatchers as heroes, but that night, Jeff was mine.”

‘It was my 15th wedding anniversary. Her daughter messaged me, ‘She isn’t doing very well.’ I started bawling. ‘I have to go see her. I can’t miss this again.’: Medevac dispatcher drives a thousand miles to meet client with terminal cancer

“She became like a second mom to me. I dropped everything in my hectic and crazy life to drive thousands of miles to see someone I love and adore. She couldn’t believe I was there. I’d only ever spoken to on the phone for the last 3 years.”

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