jeff

‘My name is Jeff. Tell me exactly what happened.’ His voice changed, his tone dripping in comfort. He guided me through the biggest crisis I’ve ever experienced.’: Widow thanks ‘hero’ dispatcher, ‘Kindness is free’

“I told my husband, ‘I can’t do it anymore. I have to call.’ The tumors were everywhere. He looked me straight in the face and said, ‘I will never forgive you.’ I was on the verge of a breakdown. We do not think of dispatchers as heroes, but that night, Jeff was mine.”

Family of four take a selfie together before Sunday church

‘I heard there was a plane crash. Is he OK?’ I was in a cell phone lot with my children, absolutely frozen.’: Woman tragically loses pilot husband in Indiana plane crash, ‘I am honored to be the wife he chose’

“It was just another flight plan headed to Chicago, where my parents reside. I’d been anxiously awaiting to pick up my husband from this flight. We had finally set aside a weekend kid-free. Our hotel was booked, and it was just US! I parked in the cell phone lot at the airport awaiting his text to ‘pull around’ while the kiddos sat in the backseat. I received a call, but I didn’t answer. As soon as it went to voicemail, I got a text. ‘Andrew isn’t answering his phone.’”

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