melt down

‘A stranger approached, startling me by placing her hand on my shoulder. ‘Can I do anything to help? Would you like me to buy you a coffee?’: Mom ‘surprised’ by young mother’s kind gesture, ‘I wasn’t as alone as I felt’

“Bloodcurdling screams. My daughter’s lungs could shatter glass. A grandma approached us. She wanted me to scoop up my inconsolable daughter and comfort her. I’ve done that before, but at this point, my daughter was too far gone. As much as this woman wanted to intervene and help, she didn’t know my daughter.”

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