‘Is this Laney?’ the manager asked. ‘Yes.’ He told her their surveillance cameras caught what happened.’: Publix manager’s act of kindness for woman blows daughter away

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“Have to share what happened in Nashville to my mom today.

She’s had wayyy too much on her plate lately, so today she was headed out to the mall to do some leisurely shopping. On the way, she got an unexpected call that company was on their way to her house in the next few hours. Being the amazingly hospitable hostess she is, she turned around to go to the grocery store instead of shopping for herself so she could have food to prepare, and clean the place for their visit.

$255 later after visiting Publix (grocery store), she was almost back home 30 minutes away and had the thought, ‘That is the cleanest back window I have ever seen.’ Turns out, her new Expedition (which she hasn’t had for long) has a button you can push to open the back hatch, and she didn’t realize it had opened! She lost almost ALL her groceries, and didn’t realize it until she was home.

Courtesy of Lindsay Gipe

Not long after arriving home, she got a phone call. It was the manager at Publix. ‘Is this Laney Hicks?,’ the manager asked. ‘Yes,’ she replied. He told her their surveillance cameras had caught her leaving the store and spilling her groceries. The cashier who checked her out told the manager about the conversation they had with my mom and her change-of-plan grocery shopping run for unexpected company.

SO THIS IS WHAT THEY DID: They printed my mom’s receipt, went through the store and got all her groceries, bagged them, THREW IN A FRESH BAKED APPLE PIE and DELIVERED THEM TO HER HOUSE. Clearly, my mom told them she’d never shop anywhere else. She still can’t believe it!

This is what happens when people love the way God intended. (compassionately, kind, gracious, sacrificially, unselfishly, merciful, understanding, patient, beyond what you could ask or think.) This is what God’s love looks like in ACTION. How sad that it’s so rare.

Publix just became a new kind of awesome in my book. Southerners, I highly recommend shopping there!”

Courtesy of Lindsay Gipe

This story was submitted to Love What Matters by Lindsay Gipe of Nashville, Tennessee. Do you have a similar experience? We’d like to hear your important journey. Submit your own story here, and be sure to subscribe to our free email newsletter for our best stories.

Read more beautiful acts of kindness:

‘This sweet lady called me for 3 months thinking I was her grandson. She finally figured out I wasn’t Barry. She always ends her calls with, ‘love you, later.’

‘I noticed an elderly woman sitting alone. My exact thoughts were, ‘Dang, I’d hate to have to eat alone’. I walked over to her and asked if I could sit with her.’

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