“Yesterday afternoon, we had a most memorable experience at the grocery store of all places.
We would like to recognize a Giant Food Stores employee named Isaac who made our day, just by taking his time with us. He was so present in the moment, so kind and understanding.
My daughter, Lilly, loves to watch the ‘bagging process’ at the grocery store. She likes watching how everything fits into the grocery bags, kind of like the game Tetris. I believe its sort of therapeutic for her in a way. She has many dreams, one of them is to work at a grocery store and bag people’s groceries. She also wants to be a doctor and a teacher.
We’ve never met Isaac before, but as he watched Lilly approaching the bagging area, she started to get the first bag ready. Isaac, in a moment I’ll never forget, asked Lilly if she would like to help him and bag the groceries.
Lilly was thrilled and so happy to have this opportunity. I don’t know how Isaac knew how meaningful this would be to her, but somehow, he did. He took his time with her and let her bag each item. She independently bagged all our groceries and told Isaac, ‘I love you.’ She doesn’t say this to everyone, but in the moment, I believe this was her way of saying thank you for seeing me and for letting me help, I love you.
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Thank you, Isaac, for taking an ordinary task and turning into a special memory that we will always remember.”
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